Privacy Policy

Effective Date: [Insert Date]
East-Wing Estate Sales (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our auctions, sales, websites, emails, phone services, and SMS notifications.

1. Information We Collect

We may collect the following information when you interact with us:

  • Contact Information: name, phone number, email address, and mailing address.

  • Identification: government-issued ID when required for verification of high-value transactions.

  • Account & Communication Preferences: SMS/email subscription choices and interaction history.

  • Transaction Details: auction bids, purchase history, shipping instructions.

Note: We do not collect or store credit card or payment account numbers. All payment processing is handled securely by third-party providers.

2. How We Use Your Information

We use collected information for:

  • Processing auction registrations, bids, purchases, and shipments.

  • Sending auction notifications, confirmations, receipts, and transaction updates.

  • Communicating promotions, new auction catalogs, and marketing offers.

  • Customer support and account management.

  • Legal, regulatory, and fraud-prevention purposes as required.

3. Information Sharing

We do not sell or rent your information. We may share your information only as needed with trusted partners, including:

  • Shipping and logistics providers to deliver purchased items.

  • Text messaging and phone providers (OpenPhone, SMS platforms) for notifications.

  • Email providers (SendGrid and similar) for communication.

  • Auction platform providers (e.g., AuctionNinja, LiveAuctioneers) for transaction processing.

  • Government authorities when legally required.

4. SMS Communications & Consent

By opting in to SMS/text updates, you agree to receive auction reminders, promotions, and transactional alerts from East-Wing Estate Sales.

  • Opt-In: “I would like to receive updates by text.”

  • Purpose: “We’ll be sending you auction reminders and updates.”

  • Business Name: “From East-Wing Estate Sales.”

  • Data Rates: “Message and data rates may apply.”

  • Frequency: “Message frequency varies.”

  • Help: “Text HELP for help.”

  • Opt-Out: “You can opt out at any time by replying STOP.”

  • Privacy: SMS data will not be shared with anyone except our texting service provider.

5. Email Communications

By providing your email, you agree to receive auction updates, confirmations, promotions, and other service-related communications. You may unsubscribe at any time by clicking the “unsubscribe” link in any email.

6. Data Security & Retention

We use reasonable physical, technical, and administrative measures to protect your information. We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by Connecticut and federal law.

7. Your Rights

Connecticut residents have the right to:

  • Request access to the information we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your information, subject to legal or contractual obligations.

  • Opt out of marketing communications at any time.

To exercise these rights, contact us at info@eastwingestates.com or 203-707-8464.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
East-Wing Estate Sales
28 Main Street, Oakville, CT 06779
Email: info@eastwingestates.com
Phone: 203-707-8464